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Frequently Asked Questions

Q. What is Virtual Assistance?
  Virtual Assistance is a new administrative profession, formalized more than five years ago, to meet the needs of small business owners and entrepreneurs, as well as the needs of any busy person who could use some great administrative support. Virtual Assistants (VAs) work long-term and closely with a successful person (client) without needing to be physically in the client's office.
Q. If I wanted an assistant, why would I hire one who may be hundreds of miles away?

Part of the benefits of having a VA is that you haven't hired anyone. When you work with a VA, you get a partner, not an employee. You get someone who chooses to work with you as much as you choose to work with him or her. People work with VAs because they:

  • Don't have the space for someone in the office
  • Don't want someone in the office
  • Don't have the equipment needed for someone else to use
  • Don't want to buy equipment
  • Don't want the associated work and cost of having an employee:
    • Payroll
    • Benefits
    • Paying for someone else to administer payroll, benefits
    • Don't want to have to conform to federal standards like OSHA

If what you want and need is the most basic office support, then you might want to work with a secretarial service.

If, on the other hand, you want the benefit of working with someone who really wants to know you, your business, your customers, and who really wants to be deeply involved in your success, you'll want to work with a VA.

Q. Isn't working with a VA more expensive than hiring an employee?

No. The cost savings is two-fold: financial and emotional.

When you hire an employee, on top of a salary or hourly wage, you have a ton of things you need to administer (payroll, benefits, etc.), many things to buy or lease (equipment, furniture, etc.), and you have to share space as well. It's expensive and can be grueling.

Your VA's time is 100% productive time. You don't pay for a second of downtime or break-time. No muss, no fuss. Just great support from someone dedicated to your success.

Do you have other questions? I'd love to talk with you about Virtual Assistance and how I can help you be move your business forward! Call me at 440.918.1945 or email me at to set up a time to talk.

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